Testimonials

"Serv-ICE never let you down. They always fix the problem and are honest about what needs to be fixed. I would certainly recommend them."

The Sloane Club, London

"We at The Fox Bars have renewed our service contract with Serv-ICE for the third year running. Their prompt and efficient attention to our little emergencies is second to none. The engineers are polite and smart and all of our refrigeration has been identified and allocated as asset number by Serv-ICE for easy identification. We will continue to use Serv-ICE and would highly recommend them for all refrigeration needs."

Fox Bars

"Serv-ICE provides us with an excellent service, well managed and extremely prompt. Just wish all maintenance companies were like this!"

Leigh Monro, Coderose Ltd

"I have been in business for the last 35 years and it gives me great pleasure to be able to recommend Serv-ICE refrigeration. I have been using them for over 4 years and have found them to be extremely professional, always courteous, very price competitive and above all totally reliable. If you want peace of mind with regards to refrigeration then this is the company to use."

Bryan Kelly, Hill Lounge Bar & Kitchen

"Serv-ICE have supplied Tate Catering's London venues with refrigeration maintenance services since 2009 when they were originally taken on board to replace a previous supplier who had gone out of business at short notice.

They began on a 'job to job' as required basis but very soon took on the available planned preventative maintenance contract as their engineers and staff quickly gained trust and respect from chefs and management alike. They have improved on the quality and pricing we had had previously and have compiled as Asset Register and Service History that makes it easy for us to determine when machinery had reached the end of its viable economic life.

They always have any paperwork required and are sympathetic to kitchen timing and chefs' needs, emergency or not, while advising on all matters within their scope. I have no hesitation in recommending them to anyone in need of refrigeration maintenance in terms of quality and as far as service is concerned they have shown themselves second to none."

Tate Catering

"We at Elitepubs based in the South East of England have no hesitation in recommending Serv-ICE Refrigeration to contractors or clients. They are very professional, well organised and extremely competent. I have worked with Serv-ICE for over 10 years and they have simply NEVER let me down."

Martial Chaussy, Elitepubs

"We have worked with Serv-ICE for over 3 years now and are delighted with the work carried out. Adande supplies top of the range refrigeration equipment, so our service work needs to be of the highest quality, which is what we get with Serv-ICE. They are responsible for our PPM and high quality service work. Serv-ICE understand the high standards that our company have and are most efficient in delivering well within time limits. I would highly recommend working with them. Our work with Serv-ICE has improved our response time and increased our first time fix rates."

Tom Whittington, Service Manager, Adande

"I have been looking for the right partner to look after the refrigeration part of our business for a long time. Serv-ICE fitted into the slot immediately and perfectly. It will be difficult to work with another contractor again. Speed of recovery after a breakdown is of utmost importance in our business and they help us out time after time. Thanks Clive, you run a very effective team!"

Gerrie Knoetze, MD of Vivat Bacchus Limited

"ETM Group have worked with Serv-ICE since 2012 and have found their operation second to none.

Their customer service from point of call through to repair makes them a pleasure to work with. They keep meticulous records of assets and work carried out or parts fitted meaning that at any point a decision can be easily made on the best financial step in the event of a breakdown.

The preventative maintenance and scheduled servicing has undoubtedly reduced our annual costs and enhanced the performance of our equipment in turn reducing utilities costs and stock wastage.

Clive and his team are always happy to give over the phone advice and direction on any issues and their fast and reliable response times ensure any stock losses are kept to an absolute minimum."